Product Lead - (CRM -Communication)
ProductFull-time
We are monday.com, a global software company transforming how businesses run. Our product suite can adapt to the needs of diverse industries and use cases within one powerful platform, empowering ~245,000 customers worldwide to reimagine how work gets done, drive greater efficiency, and scale like never before.
With over 2,500 employees across the globe, we grow by prioritizing transparency and knowledge sharing. We care about the impact you make, not the hours you clock, so we encourage initiative, ownership, and fresh thinking. We back our people with flexible work, wellness and mental health support, and a work environment built on collaboration.
Product Lead – AI-Powered Sales Omnichannel | monday CRM
You want to work somewhere that lets your creativity shine, where you can build from 0 to 1 and drive real—not just incremental—impact. You want to be the one creating the inflection point, not just reading about it in the news. But you’re not looking to join an early-stage startup and give up the stability and resources that come with a successful company.
Your place might be with us.
The CRM product operates as a startup within monday.com. With a team of over 70 people spanning product, R&D, design, analytics, marketing, product marketing, content creation—and even video editing—we have everything we need to build an exceptional product and drive massive growth.
Launched in May 2022, monday CRM has seen exceptional momentum. With over 27K paying accounts and 22X ARR growth compared to monday.com’s core product, it’s one of the fastest-growing CRMs in the world. And this is in the most competitive SaaS category on the planet. The potential ahead? Huge.
We’re looking for a strong product manager to lead one of the most strategic and high-growth areas within monday CRM: the Omnichannel team.
In this role, you’ll define and own the vision for AI-powered conversational tools that free salespeople from busywork and help them build stronger, more human relationships—faster, in ways the world hasn’t seen before.
About The Role
We are monday.com, a global software company transforming how businesses run. Our product suite can adapt to the needs of diverse industries and use cases within one powerful platform, empowering ~245,000 customers worldwide to reimagine how work gets done, drive greater efficiency, and scale like never before.
With over 2,500 employees across the globe, we grow by prioritizing transparency and knowledge sharing. We care about the impact you make, not the hours you clock, so we encourage initiative, ownership, and fresh thinking. We back our people with flexible work, wellness and mental health support, and a work environment built on collaboration.
Product Lead – AI-Powered Sales Omnichannel | monday CRM
You want to work somewhere that lets your creativity shine, where you can build from 0 to 1 and drive real—not just incremental—impact. You want to be the one creating the inflection point, not just reading about it in the news. But you’re not looking to join an early-stage startup and give up the stability and resources that come with a successful company.
Your place might be with us.
The CRM product operates as a startup within monday.com. With a team of over 70 people spanning product, R&D, design, analytics, marketing, product marketing, content creation—and even video editing—we have everything we need to build an exceptional product and drive massive growth.
Launched in May 2022, monday CRM has seen exceptional momentum. With over 27K paying accounts and 22X ARR growth compared to monday.com’s core product, it’s one of the fastest-growing CRMs in the world. And this is in the most competitive SaaS category on the planet. The potential ahead? Huge.
We’re looking for a strong product manager to lead one of the most strategic and high-growth areas within monday CRM: the Omnichannel team.
In this role, you’ll define and own the vision for AI-powered conversational tools that free salespeople from busywork and help them build stronger, more human relationships—faster, in ways the world hasn’t seen before.
- You’ll lead one of the most strategic and high-growth areas within monday CRM: the Omnichannel team.
- You’ll create and own the vision for our AI-powered communication strategy, building conversational AI tools that don’t replace human connection—they enhance it. Help sales teams engage personally, at scale.
- Work cross-functionally with engineering, design, marketing, and GTM teams to ship products that drive adoption and real revenue.
- Use data, experimentation, and user insights to shape the roadmap and prioritize what matters most.
Your Experience & Skills
- 7+ years of product management experience, ideally in B2B SaaS platforms.
- You’ve led high-impact product areas that solve real problems and have the business results to show for it.
- You’re a visionary—there’s no playbook for AI-first product building. You’re ready to write it.
- You’ve owned large product surfaces, serving multiple internal teams or use cases.
- You think like a founder—taking ownership, moving fast, solving real problems.
- You’re data-fluent—comfortable running experiments, diving into metrics, and pairing that with qualitative research and deep user empathy.
- You’re a strong communicator—able to align teams, inspire action, and earn the trust of C-level executives and cross-functional partners.
We believe in equal opportunity.
monday.com is an equal opportunity employer and bans discrimination and harassment of any kind. monday.com is committed to the standard of equal employment opportunity for all employees and to creating and maintaining a workplace free of discrimination and harassment.
All qualified applicants will be considered for employment regardless of any personal characteristic. We encourage candidates from all backgrounds to apply, regardless of their race, religion, national origin, ethnicity, sexual orientation, gender identity, age, marital status, family or parental status, physical or mental disability or any other status protected by the laws or regulations in the locations where monday.com operates.
monday.com is committed to working with and providing access and reasonable accommodation to applicants with any disabilities. If you think you may require accommodation for any part of the recruitment process, please send a request to accommodations@monday.com.
All requests for accommodation are treated confidentially , as practical and permitted by law.
monday.com is an equal opportunity employer and bans discrimination and harassment of any kind. monday.com is committed to the standard of equal employment opportunity for all employees and to creating and maintaining a workplace free of discrimination and harassment.
All qualified applicants will be considered for employment regardless of any personal characteristic. We encourage candidates from all backgrounds to apply, regardless of their race, religion, national origin, ethnicity, sexual orientation, gender identity, age, marital status, family or parental status, physical or mental disability or any other status protected by the laws or regulations in the locations where monday.com operates.
monday.com is committed to working with and providing access and reasonable accommodation to applicants with any disabilities. If you think you may require accommodation for any part of the recruitment process, please send a request to accommodations@monday.com.
All requests for accommodation are treated confidentially , as practical and permitted by law.
Meet the Product team
The Product Team is a group of innovative individuals who are passionate about building impactful, state-of-the art products and thrive in a hyper-growth and problem-solving environment. Our work not only shapes our entire platform, it also influences the day-to-day of more than 100,00 businesses (and counting) which rely on monday.com.