Product development: 7 steps to turn ideas into a product
Building a product from scratch takes more than just a good idea. That idea needs to go through testing, a prototype, market research, and likely several iterations before it’s ready to hit the market. Product development is a process that brings ideas to life. Whether it’s a physical product,...
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How to measure and improve your customer satisfaction
Customer satisfaction measures how much your customers like your products or services. And in some cases, it can make or break your business. Highly satisfied customers are more likely to remain loyal and spend more in the future. On the other hand, dissatisfied customers are more likely to switch...
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What actually is work management?
Effective work management is an orchestra that brings vital processes, projects, tasks, and resources together in perfect harmony. The best way to synchronize all the essential elements of your business is to use an effective work management system to keep everyone communicating, organized, and on...
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19 best project management software for 2025
Welcome to your roadmap for project management success. We’ve reviewed the market’s top tools to bring you this concise, powerful guide. Our curated list...
Wrike vs. Asana: which is best for your team in 2025 ?
As two of the most popular project management software solutions on the market, Wrike and Asana are both good options. Wrike, a work management platform, allows...
The 15 best business process management tools for 2025
Is your business stuck in a rut, carrying out the same processes day after day because “that’s just the way we do things around here”? Unfortunately, stale...
Work management
CRM & sales
7 game-changing CRMs for distributors to consider in...
Distributors play a critical role in the e-commerce ecosystem. As key players in the supply chain, the way distributors function directly affects the end customer, even...
Why you need a CRM with an AI sales agent
In the past couple of years, successful sales teams most definitely haven’t shied away from using technology to their advantage. Between CRMs becoming standard...
What is sales tech? Finding the right technology to...
We all know the feeling of when businesses are not running efficiently.It’s stressful, it’s frustrating, and it wastes our precious time. But running a sales team...
7 Zoho CRM alternatives to try in 2025
Zoho CRM is a popular software that many businesses rely on to manage contacts, leads, and sales. It offers great AI features, plenty of automation tools, and a...
AI customer experience: 10 ways AI is improving CX in...
There’s almost no area of a business that artificial intelligence (AI) hasn’t reached. When it comes to customer support and building the perfect journey, some users...
What is B2C CRM? 7 best software in 2025
The nature of CRM software is connecting businesses to their customers, but for B2C teams, choosing the right CRM couldn’t be more important. Unlike B2B teams that...
Product development life cycle
The ultimate guide to PI planning
Program Increment (PI) Planning is a cadence-based event that aligns all Agile Release Train (ART) teams to the same mission and vision. It’s a crucial element of...
Technical leadership: a comprehensive guide
Technical leaders wear many different hats: they’re the go-to person for technical problem solving, they ensure their team’s happiness and growth, and they deliver...
What is rapid application development (RAD)? The...
As the name implies, rapid application development (RAD) focuses on quick, iterative development for new software products. Rather than delivering a final product in its...
Development velocity: what it is, why it matters, and...
Development velocity is a key driver for efficient, fast-paced product development. It measures how effectively teams move from concept to release, directly impacting...
Evaluate engineering productivity with monday dev
The software development process is complex, involving many moving parts, unexpected technical challenges, and cross-team dependencies. Central to navigating this...
A guide to Agile testing: Why it’s important &...
In the growing field of software development, developers face the difficult task of creating clean code that effectively brings ideas to life. Entire organizations rely...
Service management
SLA vs. SLO vs. SLI: Decode these metrics for optimal...
When someone opens ChatGPT, they expect it to respond quickly, without any hiccups. If something goes wrong, just a few minutes of downtime can seriously frustrate the...
Here’s why you should switch to legal workflow...
As legal becomes more embedded in business operations, manual processes are no longer sustainable. Instead, legal workflow automation software exists as a scalable way...
AI in asset management: How to protect your business...
Every company has assets — financial investments, physical equipment, or intellectual property that need protecting and optimizing to contribute to your business’s...
AI inventory management: Hit higher profits with...
In 2013, US retailer Walmart lost an estimated $3 billion in sales due to out-of-stock merchandise. The company blamed poor weather, tax pressures, and a struggling...
How AI service management has transformed business...
Service management is the hidden engine behind every successful business, keeping operations running smoothly while supporting both employees and customers. But as...
What is AIOps? Unlock smarter, strategic IT operations
Global data creation will hit 181 zettabytes this year. Enterprise IT systems are responsible for a huge share of this data in the form of logs, metrics, events,...
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AI workflow automation: 14 tools to boost team...
AI-powered process automation is now a key driver of operational performance and organizational agility. With 75% of businesses viewing automation as a competitive edge...
The real estate AI playbook: 15 tools to automate,...
As a real estate professional, you likely spend most of your time on repetitive tasks like qualifying leads, scheduling viewings, or writing property descriptions. What...
What is an AI Copilot and how is it transforming the...
Just a few years ago, the concept of an AI assistant was still a far-fetched idea — only something you’d see in a sci-fi movie. And while our perceived vision of...
Get ahead of business threats with better risk...
Whether launching a new product, managing a complex portfolio, or scaling operations, risks have a way of creeping in and throwing things off track. It pays to know...
AI risk management: How smart businesses avoid costly...
Artificial intelligence creates enormous opportunities for businesses, but it also introduces risks traditional methods can’t fully cover. AI systems constantly...
Transform planning into progress with strategic...
Do your daily operations genuinely reflect your big-picture vision? Strategic execution translates your company’s long-term goals into everyday actions, ensuring...
What is Quality of Service (QoS)? And why is it...
Imagine you’re in an important Zoom call, one where you’re giving a presentation you’ve been working on all week. But suddenly, as you’re speaking, you notice...
Top 8 Freshdesk alternatives to improve service in 2025
For many companies, help desk and customer service software is a huge investment. Some teams are so used to their existing systems they don’t want to update them,...
Top 8 Zendesk alternatives: A comparison guide for 2025
Zendesk has become a staple of customer service software, with thousands of customers touching countless industries. The platform helps organizations maximize client...
How smart goal management can get your organization...
Organizations pour resources into defining their goals — the broad directions guiding long-term decisions. But to achieve those goals, your teams need clear,...
Top 8 ServiceNow alternatives and competitors in 2025
ServiceNow is a staple in the world of IT service management (ITSM). The cloud-based platform offers robust AI and automation tools that allow organizations to improve...
13 enterprise workflow management software options for...
Successful enterprise companies are built on clear, sequential workflows that run like clockwork and deliver customer value and drive profitability. But the sheer...
What is an SLA? How to best leverage service level...
Clear expectations are the foundation of any healthy business relationship or agreement. This is especially apparent for service providers, as their success is often...
What is a B2B CRM? The top 5 software for 2025
B2B sales often involve long processes and a lot of back and forth, but the feeling when your sales team closes a hard-earned deal is exhilarating. The right CRM for...
How strategic alignment drives enterprise success and...
Optimistic executives and employees believe their organizations are aligned around a shared vision, but research suggests there’s room for improvement. Harvard...