Last Updated: May 09, 2023

Sub-Processors, Subsidiaries & Support

Last Updated: May 09, 2023

We may use sub-processors, subsidiaries and support & service providers to provide our Service. Listed below are such entities with whom we may share customer data.

 

US & APAC Global Data Region: 

Infrastructure Sub-Processors
We use the third parties listed below to host our customer data and to provide specific functionalities within the Service.

Sub-Processor

Type of Service

Hosting Region*

EU & UK Data Transfer Mechanism

Amazon Web Services, Inc.

Cloud computing provider

United States
or
Australia

SCC

Redis Labs, Inc.

Database platform (hosted on AWS)

United States or Australia

SCC

Google LLC

Cloud computing provider, error monitoring (through Firebase)

United States

SCC

Cloudflare, Inc.

Content-based firewall

United States

SCC

Instaclustr Pty Ltd.

Database platform (hosted on AWS)

United States

SCC

Confluent, Inc.

Data streaming platform

United States


SCC

* The hosting region for the respective Sub-Processor depends on your account data region which can be viewed in the admin section

Note: The APAC Data Region (with the Hosting Region in Australia) is only applicable to new accounts that were created on or after May 7, 2023, and a limited set of accounts that were included as part of the beta testing for the roll-out of the APAC Data Region.

Other Sub-Processors
We use the third parties listed below to provide specific functionalities within the Service.

Sub-Processor

Type of Service

Hosting Region

EU & UK Data Transfer Mechanism

SendGrid, Inc.

Email notification services

United States

SCC

Mailgun Technologies, Inc.

Email notification services

United States

SCC

FileStack, Inc.

File upload/view services

United States

SCC

Coralogix, Inc.

Log aggregation and correlation

European Union

UK Adequacy Decision

Cloudinary Ltd.

(not applicable to HIPAA accounts)   

File preview services

United States

SCC

Perception Point Ltd.

Advanced threat protection

United States

SCC

Sentry.io

Error monitoring

United States

SCC

Datadog, Inc.

Logs and application monitoring

European Union

UK Adequacy Decision

Subsidiaries and Support & Services Providers

Following are subsidiaries of monday.com Ltd. and its third-party customer support & service providers. Third-party customer support & service providers will only serve as a sub-processor in cases where access to customer data is required for customers’ requests for the provision of support and services.

Subsidiary and Support & Services Providers

Location

EU & UK Data Transfer Mechanism

monday.com, Inc.

United States

SCC

monday.com, Pty Ltd.

Australia

SCC

monday.com UK 2020 Ltd.

United Kingdom

EU Adequacy Decision

monday.com Ltda.

Brasil

SCC

monday.com sp. z o.o.

Poland

monday.com Pte. Ltd.

Singapore

SCC

monday.com K.K.

Japan

EU & UK Adequacy Decision

Transactel International Services Limited d/b/a TELUS International

Guatemala
Philippines

SCC 

EU Data Region:

Infrastructure Sub-Processors
We use the third parties listed below to host our customer data and to provide specific functionalities within the Service.

Sub-Processor

Type of Service

Hosting Region

UK Data Transfer Mechanism

Amazon Web Services, Inc.

Cloud computing provider

European Union

UK Adequacy Decision

Redis Labs, Inc.

Database platform (hosted on AWS)

European Union

UK Adequacy Decision

Cloudflare, Inc.

Content-based firewall

European Union

UK Adequacy Decision

Instacluster Pty Ltd.

Database platform (hosted on AWS)

European Union

UK Adequacy Decision

Confluent, Inc.

Data streaming platform

European Union

UK Adequacy Decision

 

Other Sub-Processors
We use the third parties listed below to provide specific functionalities within the Service.

Sub-Processor

Type of Service

Hosting Region

EU & UK Data Transfer Mechanism

Mailgun Technologies, Inc.

Email notification services

European Union

UK Adequacy Decision

Coralogix, Inc.

Log aggregation and correlation

European Union

UK Adequacy Decision

Cloudinary Ltd.    

File preview services

European Union

UK Adequacy Decision

Perception Point Ltd.

Advanced threat protection

European Union

UK Adequacy Decision

Datadog, Inc

Logs and error monitoring

European Union


UK Adequacy Decision

SendGrid, Inc.
(not applicable to EU Enterprise accounts)

Email notification services

United States

SCC

FileStack, Inc.

(not applicable to EU Enterprise accounts)

File upload/view services

United States

SCC

Subsidiaries and Support & Services Providers

Following are subsidiaries of monday.com Ltd. and its third-party customer support & service providers. Third-party customer support & service providers will only serve as a sub-processor in cases where access to customer data is required for customers’ requests for the provision of support and services.

Subsidiaries and Support & Service Providers

Location

EU & UK Data Transfer Mechanism

monday.com, Inc.

United States

SCC

monday.com, Pty Ltd.

Australia

SCC

monday.com UK 2020 Ltd.

United Kingdom

EU Adequacy Decision

monday.com Ltda.

Brasil

SCC

monday.com sp. z o.o.

Poland

monday.com Pte. Ltd.

Singapore

SCC

monday.com K.K

Japan

EU & UK Adequacy Decision

Transactel International Services Limited d/b/a TELUS International

Guatemala
Philippines

SCC

 

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Last Updated: May 9, 2023 

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